Dashboard-Special Reports-Opportunity Areas
Opportunity Areas Reports
Inside the section Special Reports of the dashboard there is an analysis that will allow you to identify the Opportunity Areas.
It allows you to understand a team or in a general way which are the operational opportunity areas based on the categories defined when being analyzed in a range of dates. With this graph it will be easy to understand if an adjustment is necessary to improve the results.
The information can be obtained using the Key fields y Filtering by Segments. The lower part shows the interpretation of the results of the graph, where the categories will be shown in columns and the different key fields analyzed in the rows. If you want to make a change in the analysis to consult this, it is done by changing the key type fields or categories.
To learn more, watch the video.